Our associates are conflict resolution professionals with strong coaching, mediation, facilitation and training skills. They support Workplace Fairness West in providing services to ensure all employees experience psychological health and safety in their workplace.
Gary Armstrong supports organizations utilizing his skills in the area of training, facilitation and conflict resolution. With a Masters of Arts (Leadership) and a Graduate Certificate in Executive Coaching from Royal Roads University, a Diploma in Adult Education from St Francis Xavier University, a Diploma in Criminal Justice from Mount Royal College, a Certificate in Conflict Resolution and Mediation from Mount Royal College, and a Certificate in Business Management from the University of Calgary, Gary knows and understands the conflicts of Leadership.
Gary is an Employee Development Specialist. As a practitioner, educator and group facilitator, while employed in the public, not for profit and private sectors Gary has lead learning in most aspects of Interpersonal Communication. Most specifically in; Leadership, Negotiation, Conflict Resolution, Influence, Ethics, Crisis Intervention, Building Respectful Workplaces, Supervision and Addressing Workplace Bullying. Gary currently facilitates learning for SAIT Polytechnic business clients in Interest Based Negotiation Skills, Conflict Resolution and Team Building.
Gary adds to this several years of experience as mediator for the Alberta Civil Claims branch mediating small claims disputes as well as volunteer experience as a facilitator for the Alberta Board Development Program and board membership for Aspen Family and Community Network.
With advanced training as an organizational Ombuds, coach, facilitator and trainer, Josie supports personal and organizational change to promote healthy and productive workplaces. Josie clarifies complex issues and restores trust in relationships. Her commitment to collaboration with clients and stakeholders guides her work, leading to sustainable solutions. Her experience as an independent consultant and in varying capacities with Baker Hughes, the City of Calgary, the National Energy Board and the Calgary Police Service enables her to understand the dynamics of conflict in a variety of workplace settings.
Josie has extensive experience implementing change and resolving issues with companies, communities, not-for-profit organizations, government and regulators. She has helped clients navigate complex issues ranging from community engagement for pipeline projects in the energy sector to work climate matters relating to discrimination and harassment within organizations. Josie creates safe learning and development environments, based on adult learning principles, for individuals, groups and leaders that encourage accountability and personal insight discovery from life’s teachable moments.
Josie’s Education Includes
- Master’s Degree in Conflict Analysis and Management from Royal Roads University
- Certified Organizational Ombudman Practitioner, International Ombuds Association
- Certificate in Coaching from Erickson College
- Certificate in Public Participation, International Association Public Participation Practitioners
- Certificate in Mediation & Negotiation, Justice Institute of British Columbia
- Certificate of Business Administration, Southern Alberta Institute of Technology
- Diploma in Police Science from Mount Royal College
Specialties: Conflict management, Collaboration, Facilitation, Stakeholder Engagement, Coaching, Change management.