“People listen better if they feel that you have understood them…So if you want the other side to appreciate your interests, begin by demonstrating that you appreciate theirs.”

Roger Fisher
Getting to Yes: Negotiating Agreement without Giving In

A Vision for 2018 Workplaces, Chartered Professionals in Human Resources Alberta – CPHR Alberta Summer 2018 Magazine, 06.01.2018.  Michelle Phaneuf

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Alberta Companies Need to Get Ready for Workplace Bullying Legislation, Elizabeth Cameron  Metro Calgary News 02.01.2018

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Workplace Mediation Calms Conflict, Derek Sankey, Calgary Herald, 02.03.2013.
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Addressing the Gap Between Mental Health and Workplace Fairness Policy and Process
Marjorie Munroe, Morgan Craig Broadwith, Shelly Ptolemy
HUMANCapital Magazine, Winter 2013
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A Workplace Fairness Assessment at Vista Projects: Purpose, Process, Results
Network Magazine, Fall 2012
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