Photo By Monique de la St. Croix

“People listen better if they feel that you have understood them…So if you want the other side to appreciate your interests, begin by demonstrating that you appreciate theirs.”

Roger Fisher
Getting to Yes: Negotiating Agreement without Giving In

Workplace Mediation Calms Conflict, Derek Sankey, Calgary Herald, 02.03.2013.
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Addressing the Gap Between Mental Health and Workplace Fairness Policy and Process
Marjorie Munroe, Morgan Craig Broadwith, Shelly Ptolemy
HUMANCapital Magazine, Winter 2013
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A Workplace Fairness Assessment at Vista Projects: Purpose, Process, Results
Network Magazine, Fall 2012
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Principals: Faces of Change
Nancy Love, Mel Blitzer, Marjorie Munroe
PIINC, 2010
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