Conflict Management Coach & Advisor (French)
Purpose
The Conflict Management Coach Advisor (French) provides conflict coaching and conflict management advice on a part-time intermittent basis by telephone to clients across Canada.
Primary Duties & Responsibilities
- Respond by telephone within 24 hours to calls from French language clients.
- Use an interest-based, appreciative coaching model to coach employees and support them to reframe their conflict situation and evaluate, without judgement, steps for resolution.
- Help employees assess workplace conflict situations and evaluate appropriate steps for resolution.
- Translate learning materials into French.
- Facilitate learning sessions online or in person, in French.
Qualifications
- Flexible and available to respond intermittently to phone calls on short notice during weekly working hours.
- Proficient in oral and written French.
- Demonstrated knowledge of conflict management systems in the workplace, in unionized and non-unionized environments.
- Demonstrated understanding of bullying & harassment legislation, policies, and reporting procedures.
Professional Designation
- Med. or C.Med. an asset.
- ACC or other coaching credentials an asset.
Education
- University degree.
- Training in coaching with an emphasis on conflict or personal communication.
Experience
- 5 years of experience in mediation and/or conflict coaching.
- 3 years of experience working with workplace conflict.
- Learning & Development facilitation experience an asset.
Apply for this opportunity by sending your resume here.