This is a listing of all of our upcoming events.
To register for any of these events view the detailed information (click on more if needed) and follow the links.
january 2024
30jan9:00 am4:00 pmCPHR Alberta: Mediation - A Crucial Skill for the Successful HR Professional
Event Details
Have you tried to mediate discussions for employees but not had the success you were hoping for? Do you want to gain skills in supporting employees who are struggling with
Event Details
Have you tried to mediate discussions for employees but not had the success you were hoping for? Do you want to gain skills in supporting employees who are struggling with communication with others or have cracks in their working relationships?
Join us on January 30th for an in-person full day deep dive with experienced workplace mediator Michelle Phaneuf to gain some practical skills to support employees to resolve difficult workplace issues. Issues like supporting a complainant/respondent after an unfounded investigation to repair their relationship or supporting an employee/supervisor to address trust and psychological safety. This is a valuable workshop-based learning experience with a live mediation demonstration. Through discussion and group work you will have an opportunity to;
- Gain insight from observing and debriefing a mediation demonstration
- Learn a process for successfully mediating discussions and preparing participants
- Explore and experiment with the skills mediators use in their own practice
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Time
(Tuesday) 9:00 am - 4:00 pm
february 2024
Event Details
Effective conflict resolvers are not born – they need training and practice. In this technological age, people often find it difficult to communicate face to face
Event Details
Effective conflict resolvers are not born – they need training and practice. In this technological age, people often find it difficult to communicate face to face and there exists the very real possibility for miscommunication and conflict. Build your skills as an effective conflict resolver and communicator. Learn to recognize conflict patterns, what triggers and escalates conflict in others, strategies to reduce defensiveness, how to communicate in a direct manner and provide feedback constructively.
These skills will help you work more productively and effectively with clients, colleagues and supervisors. Successful collaboration helps you and the other party find creative solutions that will meet both your needs. See Course Outline.
Instructor: Mark Donovan, Associate Workplace Fairness West
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Time
All Day (Thursday)
Location
Chinook Learning Services
2336 - 53 Avenue SW Calgary AB T3E 1L2
Organizer
Workplace Fairness West