Course Details

Day 1 The Wide World of Workplace Restoration

Through interactive activities and brief case studies, participants will explore the wide range of restoration options, including mediation, coaching, facilitation, and training and how they apply in different situations. Through discussion and lecture, participants also explore ethical dilemmas, and the various roles of the consultant, workplace leaders, the union, and subject mater experts.

Here we will explore the following mediation options:

• employment mediation – i.e. mediation of common law wrongful dismissal claims
• grievance mediation – the process used as a diversion from arbitration in unionized work environments
• workplace interpersonal mediation – including two-party mediation and conflict management coaching
• collective bargaining facilitation and mediation
• workplace restorations

Most of this day will use group discussion as the pedagogical methodology. We will also provide demonstrations and roleplays to highlight the differences between these options. We will introduce a Mediation Approaches Model that accounts for the stark differences in these options.

Day 2 The Introduction to Workplace Restoration  (read more here)