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Your Workplace Fairness Team:

Michelle Phaneuf

Rob Crooks

IFTC Workplace Fairness Program

The Purpose of the Program:

Inn from the Cold is dedicated to fostering a safe, respectful, and collaborative workplace and wants every employee to feel respected within the organization.

Who Delivers the Program:

Inn from the Cold contracts Workplace Fairness West to deliver this impartial, independent and confidential service to all current employees free of charge.

Working with the Workplace Fairness Institute, Workplace Fairness West is a local consulting firm that specializes in working with employees at organizations like Inn from the Cold that may need support with various workplace-related challenges. Workplace Fairness West provides fair, effective and sustainable solutions for managing and resolving workplace conflicts.

Benefits of the Program:

  • Provides employees with fair and sustainable solutions to workplace conflict.
  • Supports employees to develop plans and practice for difficult or awkward conversations
  • Provides coaching to deal with emotional clients, volunteers or colleagues
  • Assists in resolving disagreements, miscommunications and misunderstandings
  • Addresses workplace bullying, harassment or other inappropriate behaviours

This is a free, confidential service delivered by an independent third party with staff trained in coaching and conflict resolution.  You can reach out anonymously with your concerns.

Contact Us:

Email:    Text or call: 587-885-2618

We will respond within 24 hours.

We appreciate if you could provide us with feedback regarding our services anonymously and confidentially here.

We are excited to share additional resources for the Inn from the Cold Team:

Instructional Videos

Tips for Supervisors – Supporting Employees to Manage Their Emotions

Recognizing our Narrative

Building Trust at Work

Direct (Assertive) Communication

Change Fatigue


Resiliency – Complimentary access to the Global Resiliency Summit –

Login with email address and password Fairness

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