Shifting Paradigms to Address ‘Difficult People’
I previously wrote a posting regarding labeling people as a 'bully' and my reaction when I hear this word used…
Conflict & Leadership
As on-going change and a threatened economy become a dominant reality in Calgary and beyond, the opportunities for conflict multiply…
Conflict & Storytelling
Marjorie and I use the above Droodle drawings in workshops to help others see new perspectives. Roger Price drew the original Droodles…
Fairness & Justice
Fairness & Justice Those finding themselves in difficult conflict situations in the workplace often are seeking justice. A definition of justice is the administering…
Mindfulness in Conflict
The term "mindfulness" comes from Eastern spiritual and religious traditions like Zen Buddhism and is becoming increasingly prevalent in business studies in the…
Fairness & Facilitation
Fairness & Facilitation Whether you are running a team meeting or supporting a roomful of people to make a decision - you are…
Influence Without Authority
How many times have you been asked to affect change in your team or organization when you have had no formal authority or power…
Conflict & Harassment
Jian Ghomeshi, Liberal MP’s; there has been much in the news these days about workplace sexual harassment. Most employers strive…
Conflict & Thanks
Most people I know would not think about the benefits of conflict or even want to give thanks for it…
Workplace Fairness Support Line
Improving Productivity According to a 2008 study commissioned by CPP Inc., the average employee spends 2.1 hours every single week dealing with…