Is Conflict Resolution about Mindset or Skillset?
Mindset and skillset are often brought to light when discussing effective leadership. Mindset refers to the ideas, belief and attitudes…
Respectful Workplace Continuums
When I’m working in organizations I’m often asked if behaviours are crossing the line or if people are bullying others. …
Addressing Workplace Harassment & Violence is a High Priority
In 2017 the Ontario Ministry of Labour shared their top 10 list of health and safety violations - violence and…
The Gifts of Conflict
Being involved in conflict situations provides each of us with profound opportunities to grow and learn. Sometimes this or other…
The most important Leadership Tool – Listening!
I was recently reminded of an online course that I took part in through MIT. Otto Scharmer, a colleague of Peter…
Fairness & Justice
Fairness & Justice Those finding themselves in difficult conflict situations in the workplace often are seeking justice. A definition of justice is the administering…
Mindfulness in Conflict
The term "mindfulness" comes from Eastern spiritual and religious traditions like Zen Buddhism and is becoming increasingly prevalent in business studies in the…
Fairness & Facilitation
Fairness & Facilitation Whether you are running a team meeting or supporting a roomful of people to make a decision - you are…
Influence Without Authority
How many times have you been asked to affect change in your team or organization when you have had no formal authority or power…
Conflict & Harassment
Jian Ghomeshi, Liberal MP’s; there has been much in the news these days about workplace sexual harassment. Most employers strive…