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march, 2019

14marAll Day16WORKPLACE RESTORATION TRAINING - LethbridgeProvided by the Workplace Fairness Institute and Workplace Fairness West

Event Details

Top 5 Reasons to Attend

  1. Learn how to support employees and a workplace in crisis.
  2. Improve workplace psychological health and safety.
  3. Understand the connection between workplace culture and managing conflict.
  4. Expand your existing skill set to successfully address workplace dynamics.
  5. Gain recognition from WFI and Respect Group

This program is a three day workplace restoration offering that can be combined with our two day Workplace Fairness Analyst Certification training.

Enroll and better equip yourself to practice workplace conflict management in all its varieties.

Course Details

Day 1 The Wide World of Workplace Restoration

Through interactive activities and brief case studies, participants will explore the wide range of restoration options, including mediation, coaching, facilitation, and training and how they apply in different situations. Through discussion and lecture, participants also explore ethical dilemmas, and the various roles of the consultant, workplace leaders, the union, and subject mater experts.

Here we will explore the following mediation options:

  • employment mediation – i.e. mediation of common law wrongful dismissal claims
  • grievance mediation – the process used as a diversion from arbitration in unionized work environments
  • workplace interpersonal mediation – including two-party mediation and conflict management coaching
  • collective bargaining facilitation and mediation
  • workplace restorations

Most of this day will use group discussion as the pedagogical methodology. We will also provide demonstrations and roleplays to highlight the differences between these options. We will introduce a Mediation Approaches Model that accounts for the stark differences in these options.

Day 2 The Introduction to Workplace Restoration 

Here we will lay out a model for restoring workplaces to a state of equilibrium. This will be focused on understanding trauma and its impact on workplace participants. We will take attendees through a number of scenarios that will help them understand the model and how it can be used to restore workplace health.

Day 3 Workplace Restoration in Action

Participants will be given a very elaborate roleplay to review in advance of the seminar. This day will be focused on running a workplace restoration throughout this roleplay. Students will take turns throughout the roleplay to act as facilitator and to discuss strategic moves at various junctures.

Contact Michelle Phaneuf – 403-483-5520 or to register.



march 14 (Thursday) - 16 (Saturday) MST


Lethbridge, Alberta



City of Lethbridge In Conjunction with Workplace Fairness