| Trust is the foundation of every great team. In this course, you’ll learn how to communicate openly, handle conflict with confidence, and build solid relationships that help everyone succeed. Walk away with practical skills you can use immediately to create a healthier, more productive work environment.
You can’t always control the level of trust in your organization as a whole, but you can act in ways that promote trust in your immediate work environment, with your work unit and co-workers. Employees who trust their colleagues are more likely to be open, honest, empathetic, collaborative, and constructive, all of which creates a healthy, enjoyable work environment. Trust is inextricably linked with feedback. Can I give you a little feedback? Those words create anxiety for many of us, and yet we all acknowledge the importance of feedback. How we give and receive feedback says a lot about the culture of an organization and how trust is maintained. See Course Outline.
Instructor: Mark Donovan, Workplace Fairness West
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