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june, 2017

01jun9:00 am02(jun 2)4:00 pmFeaturedPowerful Performance Conversations

Event Details

Join Workplace Fairness West for two days of intensive learning to enhance the outcomes of your difficult conversations.  An option of 8 hours of additional coaching and practice is included to hone your newly developed abilities and create confidence in applying skills. Register here.

Program Overview:

Day 1:  Disagreements arise usually not from data, but from the way we say things. Is communication style getting in the way of influencing on your team? In this class you will learn to dissect the “what you say” from the “how you say it” and gain powerful insight into your own communication style and its impact.

Day 2:  Would you like to see more input on decisions in your workplace? Are you hearing too much from some people and not enough from others? Are you hoping to have more constructive dialogue when there are disagreements and conflict? Structuring a dialogue with intent can lead to more collaborative discussion and better decisions.

Ongoing Coaching: An option of 8 hours of additional coaching, offered remotely, delivered in 2 hour blocks every two weeks is included to hone your newly developed abilities and create confidence in applying skills.

Benefits and Experience:

Day 1: Through role playing and discussion, you will learn and practice strategies for dealing with difficult behaviours, identify the appropriate time and place for each style, and learn to build influence by using your style to its advantage.

Learning Objectives:

  1. To differentiate reactions and approaches to conflict
  2. To learn and practice active listening skills to build understanding
  3. To learn and practice assertive communication skills to respond to challenges

Day 2: You will learn through demonstration, explanation and practice how to

use process and planning to enhance decision making, build accountability, and foster productivity. You will also walk away with a plan for consensus decision-making.

Learning Objectives:

  1. To structure dialogue for constructive, effective outcomes
  2. To experience and practice tools for facilitating collaborative decision making

Optional Coaching – These 4 – 2 hour blocks, offered remotely, will give you the opportunity to role play and apply your new skills to specific situations.  Additional support from two coaches will ensure you get needed attention and feedback.

Program Schedule

February 2 – Day 1 – 5 Styles of Influencing and Collaborating in the Workplace

February 3 – Day 2 – Facilitating Collaboration

Optional Coaching: Coaching dates are tentatively scheduled for February 17, March 3, 17 and 31st.

Who Should Attend?

Managers at any level, team leads and those who want to improve their skills in undertaking difficult conversations with employees or colleagues.  All industries and sectors are welcome.

Register here.




1 (Thursday) 9:00 am - 2 (Friday) 4:00 pm


U of A - Calgary Center

120, 333 5 Ave. SW, main access is on 3 St. SW between 5th and 6th Ave.