You can’t always control the level of trust in your organization as a whole, but you can act in ways that promote trust in your immediate work environment, with your work unit and co-workers. Employees who trust their colleagues are more likely to be open, honest, empathetic, collaborative, and constructive, all of which creates a healthy, enjoyable work environment. Trust is inextricably linked with feedback. Can I give you a little feedback? Those words create anxiety for many of us, and yet we all acknowledge the importance of feedback. How we give and receive feedback says a lot about the culture of an organization and how trust is maintained. See Course Outline.
Instructor: Mark Donovan, Workplace Fairness West
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