Negotiation & Conflict
You may wonder what could negotiation and conflict ever have in common? One big thing - the same process is…
Conflict & Forgiveness
At first glance, conflict and forgiveness seem at different ends of the spectrum. "How can I forgive if there is…
Conflict & Retention
A December 2011 Canadian Federation of Independent Business survey of more than 600 business owners indicated that the shortage of…
Conflict & Employee Engagement
Let's start with the definition of an Engaged Employee as "a person who is passionate, committed, loyal, confident, and know…