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Facilitation & Conflict

Group conflicts involve contradictory needs and individual perspectives and if not managed properly can negatively impact everyone. However, these complex and potentially disruptive…

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Conflict & Forgiveness

At first glance, conflict and forgiveness seem at different ends of the spectrum. "How can I forgive if there is…

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Conflict & Retention

A December 2011 Canadian Federation of Independent Business survey of more than 600 business owners indicated that the shortage of…

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